Employee Insurance Benefits Customer Service Representative Center Phone Number: 1-855-TMO-BENS / 1-855-866-2367

The history of this company dates back to 1994 when the company began as VoiceStream Wireless PCS. It was in 2001 that the name was changed to T-Mobile USA. Its headquarters are located in Bellevue, Washington. Today, as an Employee, you can participate in several benefit programs once you become eligible. You can enroll in the following insurance coverages:

  • Medical
  • Vision
  • Dental
  • 401(k) Savings Plan
  • Flexible Spending Accounts
  • Telemedicine
  • Compass Health Pros
  • Employee Stock Grant
  • Employee Stock Purchase Plan (ESPP)
  • Life Insurance
  • AD&D
  • Short Term & Long Term Disability

Other Benefits Include:

  • Holidays
  • Paid Time Off (PTO)
  • Paid Parental Leave
  • Tuition Assistance
  • Back-Up Care Advantage
  • Adoption & Surrogacy Assistance
  • Free Money For Childcare (Childcare Subsidy)
  • LiveMagenta (Including EAP)

The following programs:

  • Employee Mobile Service Discount
  • Voluntary Benefits
  • Employee Mobile Service Discount
  • T-Mobile in the Community
  • Employee Perks
  • Fitness Discounts
  • Passport
  • Perks at Work
  • Referral Program
  • Money Coaching

They also offer their employees / staff members access to an online benefits account. This is a free service for employees that need review and/or manage their benefits account online. Employees should create a online account so that they are able to do the following:

  • Print out a temporary medical plan ID card.
  • Update life insurance beneficiaries.
  • Review plan information and benefit options.
  • Complete Benefit Transactions.
  • Update Dependent Details.
  • Access and use the “Find a doctor” in your plan tool.
  • Enroll in benefit plans quickly and easily when annual enrollment arrives or when you become newly eligible for benefits.
  • Make needed changes to your coverage due to a qualified status change.
  • Access provider and facility directories.
  • Access treatment information.
  • Check your paycheck to ensure your benefit plan deductions are accurate.
  • Much more!

Benefits will vary. Eligibility for some programs is dependent on job type, workgroup, and employment status. You may also find more information using the following links below:

  • https://www.t-mobile.com/careers/culture-and-benefits/benefits
  • http://tmusabenefitshub.com/

NOTE: please visit the site directly to verify the details and obtain more information.

If you need to access the sign in or registration page, follow the easy steps below. We have provided a quick guide for you to find out how you can log in to an activate account or activate a new online account. Be sure you have your employee and/or personal information on hand.


Sign In / Register / Enroll to a T-Mobile Employee / Staff Member Your Benefits Resources (YBR) Online Account Steps To Manage Health & Insurance / Retirement Savings & Pension:

Follow these easy steps below if you are an employee who needs to create a NEW account:

  1. Visit this link on your device.
  2. Click on the tiny “New User?” link.
  3. Type in the last four digits of your social security number into the field provided.
  4. Input your date of birth in the fields provided.
  5. Click on the “Continue” button.
  6. Continue to move forward and provide all the required information to create your new online account.

If your registration has been completed successfully, you will be forwarded to your account details when you can then start to manage or review your account details.


Follow these easy steps below if you are a CURRENT employee who needs to access the account Sign In Page:

  1. Visit: https://leplb0330.portal.hewitt.com/web/tmobile OR www.ybr.com/tmobile in an internet browser on your device.
  2. Type in your User ID in the field provided.
  3. Type in your password in the field provided.
  4. Click on the “Log On” button.
  5. Proceed to move forward and manage your current online account.

Other useful links are as follows:

  • www.ybr.com/tmobile
  • https://www.ybr.com/tmobile
  • http://www.ybr.com/tmobile
  • www.yourbenefitsresources.com/tmobile
  • https://digital.alight.com/tmobile