Customer Service Phone Number: 1-800-651-6000

The company was founded by Jean Nidetch in 1963. It was previously known as Weight Watchers International, Inc. and its headquarters are in New York, New York. The rebranding hopes to expand to become known for weight loss products, along with packaged foods, and now health and wellness products. Today, they offer their customers the opportunity to join the WW Freestyle Program. Reasons to join and login :

  1. The program uses a SmartPoints System that is backed by science.
  2. It includes over 200 ZeroPoint foods to select from that do not need to be tracked or portion controlled.
  3. It allows clients to use SmartPoints like a spending budget on food that includes rollovers- transferring points not used to another day.
  4. Members will gain access to a community of other Freestyle Program members.
  5. Members receive access to the WellnessWins Rewards Program that allows members to earn points for tracking meal, activity and weight and then they can redeem the “Wins” for rewards such as:
    • travel shoe bag
    • hat
    • journal
    • pouch
    • cookbook
    • WW online shopping voucher
    • tumbler
    • Kohl’s gift card
    • Aaptiv starter membership
    • Headspace starter membership
    • Thrive trial membership
    • obéfitness membership
    • option to donate food to a family in need

With the Freestyle Program, members can select from the following plans:

  • Digital Only – access to the app and website
  • Digital & Studio – access to the app, website, and meetings each week
  • Digital & Personal Coaching – access the app, website and receive one on one phone call and messages and receive a personalized action plan

To learn more about the different Weight Watchers plans, click here.

NOTE: please visit the site directly to verify the details and obtain more information.

To get the most of your official programs online account, you will need to register or login online. If you are a customer that needs to activate your online account, read below. We have provided a quick “how to” activation guide below to activate or login to your account.

steps below if you are a NEW customer who needs to create and register an account:

  1. Visit: on your device.
  2. Proceed to review and then select a plan that best fits your diet needs.
  3. Continue to move forward and provide all the required information and complete the online activation and receive a confirmation that you have signed up and can manage your new account online.

steps if you are a CURRENT member who needs to login to manage your account:

  1. Visit: on your device.
  2. Type in your username and password in the spaces provided.
  3. Click on the “LOG IN” button.
  4. Manage your online account.

NOTE: Need help to login? click here or here for help documents.

download the WW app online:

After you download the free app, log in with your login ID and password.


NOTE: to learn more about how to use the App, click here.

If you are enrolled in one of the following programs you can also follow these steps:

  • FreeStyle
  • Quick Start
  • Quick Start Plus
  • At Work
  • Quick Success
  • Turn Around
  • The Flex Plan
  • The Core Plan
  • The Momentum Plan
  • Beyond the Scale