Contact Phone Number: 1 (888) 628-2770

Founded in 1977, UnitedHealthcare began offering health plans. Today, some of those plans offer Over-the-Counter Essentials coverage. It allows members to purchase over the counter medical products at NO additional cost. The company uses FirstLine Medical to be the provider of all the products available to order. Each health plan that offers these benefits provides members the opportunity to purchase health and wellness products from a catalog or online. such items are but not limited to:

  • Vitamins
  • Supplements
  • First Aid products
  • Baby Care products
  • Digestive Health products
  • Pain Reliever products
  • Cold Remedy products
  • Allergy products
  • Eye Care products
  • Many more items listed!

To order online visit : Go to
Ordering by Mail: Fill out the Order Form and mail only the order form page in an envelope. Click here to view the 2018 Catalog or the 2017 Catalog.

It should be noted that all items ordered are purchased using their Benefit Credits which are automatically provided generally every quarter to an account. These credits are applied or loaded to their account at NO ADDITIONAL COST. Shipping, handling and taxes are also covered.

NOTE: please visit the site directly to verify the details and obtain more information.

If you want to order items online, you will need to create a new OTC Health Solutions CVS Health online account or log in to your existing account.Here we have provided a quick guide for you to find out how you can register for a new account online or login to your current account.

steps to login and manage your CURRENT online account:

  1. Visit the following website in your internet browser:
  2. Type in your current Member ID and Password in the spaces provided.
  3. Click on the “Login” button.
  4. Verify all your personal and plan information is correct. if not please contact customer service.
  5. Manage your UnitedHealthcare OTC online account and order supplies needed.

steps to Register and Create a NEW online account:

  1. Visit the following website in your internet browser:
  2. Click on the “Register” link found below the “Login” button on the left hand side.
  3. Proceed to provide all the required information exactly how it appears on your health plan card such as:
    1. Member ID
    2. Zip Code
    3. Email Address
    4. Verify all information is correct
  4. Next, create a Password and type it in the fields provided.
  5. Click on the “Register” button.
  6. Be sure you receive a registration confirmation or make sure you can login and manage your new account online.