Member & Provider Services: 1-866-231-0847 (TTY 711)

Corporate Address:
257 West Genesee Street
Buffalo, NY 14202-2657

Mailing Address:
BlueCross BlueShield of Western New York
PO Box 80
Buffalo, NY 14240-0080

Effective November 1, 2016, this company entered into a partnership with Amerigroup to administer services to Medicaid Managed Care (MMC) and Child Health Plus (CHP) members.

There are three easy steps to follow with Blue Cross Blue Shield of NY Medicaid (pregnant women, families with kids, children under the age of 19) or Child Health Plus (children under the age of 19 who do not qualify for medicaid & do not have health benefits):

  1. First, you will want to verify if you are eligible:
    Visit https://www.health.ny.gov/health_care/medicaid (for New York Child Health Plus visit: https://www.health.ny.gov/health_care/child_health_plus/)
  2. If you are eligible, you will now want to Enroll:
    Visit https://nystateofhealth.ny.gov/ – the Official Health Plan Marketplace website. If you need help to enroll call 1-844-885-1004.
  3. When you have finished enrolling, wait and check your mail:
    You will receive two separate mailings:
    1. A welcome packet.
    2. Your Medicaid member ID card or your child’s member ID if you enrolled for New York CHP.

If you need to access to the login or register page, follow these easy steps below. We have provided a quick guide for you to find out how you can activate a new online account and gain access. Be sure you have your personal information on hand.

Reasons to create or login to your account:

  • print an id card
  • manage your contact information & preferences
  • manage your profile
  • change your primary care provider
  • receive & send messages securely

NOTE: please visit the site directly to verify the details and obtain more information.

Follow these easy steps below to register and create a new BlueCross BlueShield Medicaid & Child Health Plus (CHP) member account:

  1. Visit this link in an internet browser on your device.
  2. Click on the “Visit site” button.
  3. Click on the “Login” located in the top right hand area.
  4. Click on any “Register” button.
  5. Proceed to move forward and provide all the required information to complete the registration.

Follow these easy steps below to login to your current accont:

  1. Visit: www.mybcbswny.com/stateplans on your device.
  2. Click on the “Visit site” button.
  3. Click on the “Login” located in the top right hand area.
  4. Type in your username and password in the fields provided.
  5. Click on the “Submit” button and begin to manage your account.

Follow these easy steps below to register and create a new BlueCross BlueShield of NY Provider Avality account:

Reasons to have an Availity online account: submit claims, submit appeals, verify member eligibility, download panel listings and much more!

  1. Visit this link: https://www.mybcbswny.com/stateplans in an internet browser on your device.
  2. Click on the “Login” located in the right hand area.
  3. Type in your current username and password in the fields provided and then click on the “Log in” button and being to manage your Availity account.