Customer Service Support Phone Number: call 1-855-391-2556 (TTY 711).


This company was founded in 2000. Their goal is to provide health care solutions that are affordable and easy to use. Today, they offer their eligible members access to a secure management tool that guides them in finding out which Medicare plan will best their needs. They offer the following types of plans:

  • Medicare Advantage (provides medical and prescription drug coverage)
    • Preferred (HMO)
    • Advantage (HMO)
    • Achieve (HMO SNP)
    • Achieve Plus (HMO SNP)
    • Traditions (HMO SNP)
    • Alliance (HMO)
    • PreferredPlus Direct (HMO)
    • Preferred NGA (HMO)
    • PreventiveCare (HMO)
    • Premier (HMO-POS)
    • Primary (HMO)
    • Total Care (HMO-SNP)
    • & Many More!
  • Medicare Part D Prescription Drug Plans (provides only prescription drug coverage)
    • Rx SECURE (PDP)
    • Rx SECURE-ESSENTIAL (PDP)
    • Rx SECURE-EXTRA (PDP)
  • Medicaid
    • STAR+PLUS
    • Medicare‑Medicaid Plan (MMP)

NOTE: please visit the site directly to verify the details and obtain more information.


The information below ONLY applies to Cigna-HealthSpring Rx Medicare Part D Prescription Drug Plans.

Medicare Part D became effective in 2006; it is prescription drug coverage / insurance provided by private companies for individuals 65 and older on Medicare. Private plans like Cigna-HealthSpring are approved to administer the plans by the U.S. Federal Government through CMS (Centers for Medicare and Medicaid Services).

This coverage is available for purchase to those who are already eligible for Medicare Part A and/or enrolled in Part B along with the following:

  • It doesn’t matter how much income they receive.
  • No physical exams are required.
  • No one can be denied for health reasons.

The purpose of the this coverage is to help reduce prescription drug costs and help protect against possible future higher (catastrophic) costs. The costs of prescriptions will vary depending on the plan you choose.

We have provided a quick guide for you to find out how you can browse plans, enroll into a new plan or make a payment to your current plan. Be sure you have your personal information on hand.

NOTE: please visit the site directly to verify the details and obtain more information.

Follow the easy steps below if you are a NEW member who needs to Browse plans:

  1. Visit this link on your device in an internet browser.
  2. Click on the “VIEW OUR PLAN’ button.
  3. Select your state.
  4. Select your county.
  5. Click on the “Continue” button.
  6. Proceed to move forward and provide all the required information to verify your identity and complete the registration for a new online account.

Steps if you are a NEW member looking to Enroll into a new plan online:

  1. Visit: www.cigna.com/medicare/part-d on your device.
  2. Click on the “ENROLL” button.
  3. Review the plans available in your area and make a selection.

For Members looking to Make a Payment towards your plan online:

  1. Visit www.cigna.com/medicare/part-d on your internet web browser.
  2. Click on the “VIEW PAYMENT OPTIONS” button.
  3. Choose the type of payment options you want to use such as:
    1. Automatic Payments from a bank account, debit/credit card
    2. One-Time Online Payment
    3. Have payment withdrawn from your social security or Railroad Retirement Board check

To pay by phone: call 1-800-222-6700 or mail payment to: Cigna-HealthSpring Rx (PDP), P.O. Box 747102, Pittsburgh, PA 15274-7102.

For Members who need to View the current Drug List Formulary:

  1. Visit www.cigna.com/medicare/part-d/drug-list-formulary in your internet browser.
  2. Begin your search through more than 3,000 medications.