Customer Service Support Phone Number: call 1-866-494-2111.


This health insurance company can trace its history back to 1792 but was officially formed in 1982. They offer a variety of medical, dental, vision, medicare and supplemental insurance plans. Today, they offer their members access to the most current drug lists to verify what medications are covered by their plan.

NOTE: please visit the site directly to verify the details and obtain more information.


The information below applies to Individual & Family Health Prescription Drug Plans.

We have provided a quick guide for you to find out how which prescription medicates are covered by your current plan. Be sure you have your personal information on hand.

Their drug list a dividing in to tiers/categories such as:

  • 3-Tier Plan
    • 1st Tier – Generic Medications with the same strength & active ingredients as brand names but cheaper
    • 2nd Tier – Preferred Brand Medications
    • 3rd Tier – Non-Preferred Brand Medications
  • 4-Tier Plan
    • 1st Tier – Generic Medications with the same strength & active ingredients as brand names but cheaper
    • 2nd Tier – Preferred Brand Medications
    • 3rd Tier – Non-Preferred Brand Medications
    • 4th Tier – Specialty Medications such as hepatitis C, arthritis, asthma and more

NOTE: please visit the site directly to verify the details and obtain more information.

Follow the easy steps below if you are a NEW member who needs to use the Prescription Drug List Search Tool and you purchased the plan on your own:

  1. Visit this link on your device in an internet browser.
  2. Select your state.
  3. Enter a medication name or view the alphabetical list.

Follow the easy steps below if you are a NEW member who needs to use the Prescription Drug List Search Tool and your plan is provided through your Employer:

  1. Visit: www.cigna.com/druglist on your device.
  2. Select a drug list from the drop down box provided.
  3. Type in a drug name in the field field provided.
  4. Click on the “Search” button or view the alphabetical list provided.

For Current Members looking to view the drug list:

  1. Login in to your current account and then find the “Drug Cost Tool” to view all the medications your exact plan covers.

For Current Members interested in the Home Delivery Pharmacy:

  1. Call 1-800-835-3784, #3.

Reasons to use Home Delivery:

  • Get 24/7 access to speak with a licensed pharmacist when you have questions about your medication.
  • FREE standard delivery to anywhere in the United States.
  • All medications are shipped in packaging that is designed to stand up to harsh weather and protect your privacy.
  • Easily refill up to a 90-day supply of your medication.
  • Sign up to receive refill reminders by text or email.
  • Order medications online or by using the mobile app.