Department Contact Phone Number: 1-800-894-2880

BlueCross BlueShield of North Carolina is a nonprofit company. They have been fully taxable since 1973. Since BCBS of NC does not have shareholders, they are able to put money back into their many different programs and enhance the technology used. They also constantly strive to improve their customer service to benefit their customers. This company has been recognized for their heath plans. They are among the list of health insurers that meet the requirements from the National Committee for Quality Assurance (NCQA) on their customer protection and quality improvements.

NOTE: please visit the site directly to verify the details and obtain more information.

Need to pay a bill? If you need to access to the sign in page, follow these easy steps below. We have provided a quick guide for you to find out how you can activate a new online account and gain access to make a payment online. Be sure you have your personal information on hand.

What you need to have available to make payment for a New Policy online using the billing page:

  • internet access
  • personal information of the primary applicant
  • social security number or Exchange ID

Steps below to make initial / first payment to your Policy online:

  1. Visit: www.bcbsnc.com/pay in your internet browser.
  2. In the space provided your social security number or Exchange ID.
  3. In the space provided enter your date of birth.
  4. In the space provided enter your Zip code.
  5. Click on the “Continue” button.
  6. Continue to provide needed information and move forward until payment is complete.