Employees Benefits Customer Service Representative Center Phone Number: 1-800-565-0122 / 1-847-883-0796Outside the United States, Puerto Rico, or Canada

General Customer Service Phone Number: 732-524-0400

Main Location: New Brunswick, New Jersey 08933

The history of this company can be traced back the 1890s. As an Employee, you can participate in several benefit programs once you become eligible. You can enroll in the following:

  • 401(k) Plan
  • Pension / Retirement
  • Pet Insurance
  • Tuition Reimbursement
  • Group Health
  • Profit Sharing
  • Life
  • Medical Plans
  • Flexible Spending Accounts
  • Dental
  • Prescription Drugs
  • Vision
  • Long Term Disability
  • Identity Fraud Reimbursement Coverage & Identity Theft Resolution Services
  • Voluntary Insurance – Short Term Disability, Additional Life & Dependent Life, Cancer, & Accident
  • Health Reimbursement Account

Other Benefits include:

  • Paid Holidays
  • Paid Personal Days
  • Employee Assistance Program – Call EAP at 1-866-757-3271
  • On-Site Health Centers and Services
  • On-Site Fitness Centers and Discounts
  • Benefits For The Employee Of The Month & Employee of the Year
  • Adoption
  • Fertility
  • Surrogacy
  • Military
  • Global Parental Leave
  • Energy Performance Courses
  • Breast Milk Shipping
  • Extended Volunteer Leave Policy
  • Childcare Centers and Discounts for Childcare Facilities
  • LGBTQ
  • Special Needs Assitance
  • College Coaching

They also offer their employees / staff members access to an online account. This is a free service for clients that need to review and/or manage their benefits information online. Employees should create a online account so that they are able to do the following:

  • Print a temporary medical plan ID card.
  • Review your plan and benefit options.
  • Complete Benefit Transactions.
  • Update Dependent Information.
  • Enroll in benefit plans quickly and easily during annual enrollment or when you become newly eligible for benefits.
  • Make changes to your coverage due to a qualified status change.
  • Use the “Find a doctor” in your plan tool.
  • Access provider and facility directories.
  • Update life insurance beneficiaries.
  • Access treatment information.
  • Check your paycheck to ensure your benefit plan deductions are accurate.
  • Much more!

Benefits vary by country and region. You can find more information at this link: https://www.jnj.com/employees

NOTE: please visit the site directly to verify the details and obtain more information.


If you need to access the sign in or registration page, follow the easy steps seen below. We have provided a quick guide for you to find out how you can log in to an activate account or activate a new online account and gain access. Be sure you have your employee and/or personal information on hand.

Sign In / Register / Enroll to a Johnson & Johnson Staff Member / Employee YBR – Your Benefits Resources Hewitt Online Account Steps

Note: http://resources.hewitt.com/jnjbsc is no longer a working site. See below for the new website links.

Follow the easy steps below if you need to create a new account:

  1. Visit this link on your device.
  2. Click on the “Create Your User ID” link.
  3. Type in the last 4 digits of your social security number in the field provided.
  4. Input your date of birth.
  5. Click on the “Continue” button.
  6. Continue to move forward and provide all the required information to create your new account.

If your registration has been completed successfully, you will be forwarded to your account details. Then you can manage or review your account details.

Follow these easy steps below if you need to access a current account:

  1. Visit: http://digital.alight.com/jnjbsc/
  2. in an internet browser on your device.
  3. Type in your User ID in the field provided.
  4. Type in your password in the field provided.
  5. Click on the “Log On” button.
  6. Proceed to move forward and manage your current account.

Helpful Tip For Getting an ID Card:

  • Lost an ID card? Need a replacement ID card for your insurance plan? You need to contact your plan administrator or HR department and request a new card.

Follow the easy steps below if you are a CURRENT ACTIVE employee who needs to access a current account:

  • Visit this link in your internet browser on your device.
  • Click on the “member sign in” button located under the “Already a member?” section located at the bottom right hand side of the page.
  • Type in your Username and Password in the fields provided.
  • Click on the “Sign In” button and proceed to manage your account.

Follow the easy steps below if you are a NEW Retired employee who needs to create a new account:

  1. Visit: www.UHCretiree.com/jnj in an internet browser on your device.
  2. Click on any “Enroll in a plan” link.
  3. Review the information provided or call 1-866-868-0511 or additional questions about your enrollment. OR
  4. Click on the “member sign in” button located under the “Already a member?” section located at the bottom right hand side of the page.
  5. On the next page, click on the ”Register now” button.
  6. Type in your name in the fields provided.
  7. Type in your date of birth in the field provided.
  8. Type in your zip code in the field provided.
  9. Type in your Plan Member ID in the field provided.
  10. Click on the “Continue” button.
  11. Continue to move forward and provide all the required information to create your new account.

Don’t forget to check out the Added Benefits Site for Retirees:

  • Visit: www.AddedBenefitsJJ.com or https://secure.jnjretirees.com for more information.