Customer Service Phone Number: 1-877-361-0111 

Texas Children’s Hospital offers their patients access to an online health management system called MyChart. This is a free service to those you register for an account or download the app and allows clients to do the following:

  • Request, Confirm, and Cancel appointments.
  • Request prescription refills.
  • Complete medical questionnaires online before appointments for a faster check in process.
  • Communicate with your medical team.
  • View and print your health summary, medications, allergies and test results.
  • View, track and print your immunizations.
  • View your child’s growth chart.

NOTE: please visit the site directly to verify the details and obtain more information.

Whether you are a new patient looking to create and register an online account or an existing patient looking to log in to an account, we are here to assist. Below is a quick guide complete with links to get you to the right area so sign in or sign up

steps if you are a NEW patient looking to create and register a new online account:

  1. Visit: on your device.
  2. FIRST: click on the “Adult Access” button under the “Request Access Code?” title.
  3. Return and click on the “Sign Up Now” button.
  4. Type in your Activation Code in the fields provided.
  5. Type in the Date of Birth on file in the fields provided.
  6. Type in a valid email address in the field provided.
  7. Verify all information is correctly inputted.
  8. Click on the “Next” button.
  9. Proceed to move forward and provide all the required information to complete the registration for a Patient online account.

steps if you are a CURRENT patient and alerting to sign in to your on,one account:

  1. Visit: on your device.
  2. Type in your MyChart username and password in the fields provided.
  3. Click on the “SIGN IN” button
  4. Verify all personal information is correct. If there are any issues contact customer service to have them corrected.
  5. Begin managing your online account.

download the MyChart app:

  1. Visit: for apple devices in your internet browser on your device OR visit: for Android devices.