Customer Service Technical Support Phone Number: 1-844-432-6893

Greenville Health System and Palmetto Health are now Prisma Health.

Information in this article applies to the following Prisma Health facilities:

  • Greenville Memorial Hospital
  • Greer Memorial Medical Campus
  • Oconee Medical Campus
  • Patewood Medical Campus
  • Hillcrest Hospital
  • Laurens County Hospital
  • North Greenville Hospital
  • Patewood Hospital
  • Oconee Memorial Hospital
  • Simpsonville Medical Campus
  • Baptist Easley Hospital
  • North Greenville Medical Campus
  • Laurens County Medical Campus
  • Children’s Hospital of Greenville Health System 

This history of these companies can be traced back to 1912. Today, they offer patients access to a free and secure online health information management tool. The online portal allows patients to perform the following tasks:

  • Schedule, cancel or review appointments online.
  • View and manage drug prescriptions and medications.
  • View & Print Medical Records.
  • Communicate with your medical team.
  • Download and Transmit Your Health Summary.
  • Complete clinical questionnaires.
  • View & print the following test results:
    • Sexually transmitted diseases, including HIV, test results.
    • Drug test results.
    • Allergies test results.
    • Pap smear test results.
    • Pregnancy test results.
  • View, track and print your immunizations.
  • Pay or view your bills.
  • View Vital Signs.
  • Access Growth Charts.
  • View Preventive Care Information.
  • Provide Information Access to Referring Doctors.
  • Contact Your Doctor’s Office or healthcare team.
  • Read your providers’ notes from your office visits.

“A hospital serves many purposes. Hospitals work to improve people’s health; treat people with injury and disease; educate donors, health professionals, patients and community members; and improve understanding of health and disease. In carrying out these activities, this institution works to respect your values and dignity.”

– Prisma Health / Greenville Health System

NOTE: please visit the site directly to verify the details and obtain more information.

If you need to access the sign in or registration page, follow these easy steps below. We have provided a quick guide for you to find out how you can activate a new online account or login and gain access to your current account. Be sure you have your personal information on hand.

Follow these easy steps below if you are a NEW patient who needs to register and create a new account to manage your information:

  1. Visit this link on your device in an internet browser.
  2. Click on the “USE ACTIVATION CODE” button.
  3. Type in your Activation Code in the fields provided.
  4. Type in the last four digits of your social security number in the field provided.
  5. Type in your Date of Birth in the fields provided.
  6. Click on the “Next” button.
  7. Proceed to move forward and provide all the required information to complete the registration for an online account.

No Activation Code? Lost / Expired / Never Received?

After you receive your one-time-use access code you will need to use it immediately to activate your account because the code is only valid for 30 days.

  1. Visit this link on your device in an internet browser.
  2. Click on the “REQUEST CODE ONLINE” button.
  3. Fill out the “Request an Activation Code” form.
  4. Proceed to move forward and provide all the required information to complete the request for online account access.

Steps if you are a CURRENT patient looking to sign into your current account online:

  1. Visit: on your device.
  2. Click on the “Sign In To MyChart” link located on the right side area of the page.
  3. Type in your username and password in the fields provided.
  4. Click on the “Sign In” button and begin managing your current online account.

“How to be a Great Visitor –

For the comfort of your loved one and to respect the needs of all, please observe these guidelines:
* Call the patient before visiting. You can reach the Greenville Health System operator at (864) 455-7000.
* Let the patient determine the length of visits.
* Limit the number of people in the patient’s room, and please be as quiet as possible in the hallways.
* Use the restroom facilities in the waiting areas.
* Patients may be sensitive to certain smells, so please do not wear perfume or cologne and limit food and beverages to designated areas.
* Dress appropriately – shirts and shoes are required for everyone, including children.
* Honor “No Visitors” signs on patient room doors.
* Ask the patient or family members how you can best help them.” 

– Greenville Health System

Steps if you want to make a payment as Guest to a billing account online:

  1. Visit: and click on the “PAY AS GUEST” button.
  2. Type in the Guarantor Account Number in the field provided.
  3. Type in the last name of the Guarantor in the field provided.
  4. Click on the “Look Up” button.
  5. Continue to move forward to make payment.

NOTE: If you have questions about fees or your Hospital bill, call 864-454-9604 or 1-844-302-8298.

Download the free app today:

Log in using your website login ID and password. If you are not yet signed up, click “Sign Up” on your mobile device to begin the process.