Customer Service Technical Support Phone Number: 1-844-237-7463
Information in this article applies to the following Prime Healthcare locations:
Riverview Regional Medical Center
Alvarado Hospital Medical Center
Centinela Hospital Medical Center
Chino Valley Medical Center
Desert Valley Hospital
Desert Valley Medical Group
Encino Hospital Medical Center
Garden Grove Hospital Medical Center
Glendora Community Hospital
Huntington Beach Hospital
La Palma Intercommunity Hospital
Montclair Hospital Medical Center
Paradise Valley Hospital
San Dimas Community Hospital
Shasta Regional Medical Center
Shasta Regional Medical Group
Sherman Oaks Hospital
West Anaheim Medical Center
Lehigh Regional Medical Center
Southern Regional Medical Center
Providence Medical Center
Providence Medical Group
Providence Place Rehabilitation Center
Saint John Hospitals
Garden City Hospital
Lake Huron Medical Center
St. Joseph Medical Center
St. Mary’s Medical Center
North Vista Hospital
Saint Mary’s Medical Group
Saint Mary’s Regional Medical Center
Saint Clare’s Behavioral Health
Saint Clare’s Denville Hospital
Saint Clare’s Dover Hospital
Saint Michael’s Medical Center
St. Mary’s General Hospital
Coshocton Regional Medical Center
East Liverpool City Hospital
Lower Bucks Hospital
Roxborough Memorial Hospital
Suburban Community Hospital
Landmark Medical Center
Rehabilitation Hospital of Rhode Island
Dallas Medical Center
Dallas Medical Physician Group
Dallas Regional Medical Center
Harlingen Medical Center
Knapp Medical Center
Mission Regional Medical Center
Pampa Regional Medical Center
The history of these companies can be traced back to 1980s to Dr. Prem Reddy but it was in 2001 Dr. Reddy formed Prime Healthcare Services when he repurchased Desert Valley Hospital.
Today, they offer their patients access to a free and secure online health information management tool. The online portal allows patients to perform the following tasks:
Schedule, cancel or review appointments online.
View and manage drug prescriptions and medications.
View & Print Medical Records.
Communicate with your medical team.
Download and Transmit Your Health Summary.
Complete clinical questionnaires.
View & print the following test results:
Sexually transmitted diseases, including HIV, test results.
Drug test results.
Allergies test results.
Pap smear test results.
Pregnancy test results.
View, track and print your immunizations.
Make a Payment or view your billing.
View Vital Signs.
Access Growth Charts.
View Preventive Care Information.
Provide Information Access to Referring Doctors.
Contact Your Doctor’s Office or Healthcare Team.
Read your providers’ notes from your office visits.
Access imaging & blood work.
With Permission, access health and appointment information for family members.
“To save and improve hospitals so that they can deliver compassionate, quality care to patients and better healthcare for communities.”
– Prime’s Mission
NOTE: please visit the site directly to verify the details and obtain more information.
If you need to access the sign in or registration page, follow the easy steps below. We have provided a quick guide for you to find out how you can activate a new online account or login and gain access to your current account. Be sure you have your personal information on hand.
Follow the easy steps below if you are a NEW patient who needs to register and create a new account to manage your medical information:
Visit this link on your device in an internet browser.
Click on the “SIGN UP NOW” button.
Type in your Activation Code in the fields provided.
Type in your Social Security Number in the field provided.
Type in your Date of Birth in the fields provided.Click on the “Next” button.
Proceed to move forward and provide all the required information to complete the registration for a new online account.
No Activation Code? Lost / Expired / Never Received?
After you receive your one-time-use access code you will need to use it immediately to activate your account because the code is only valid for a few days.
You will need to call the first number provided at the beginning of this article to request a new activation code OR:
After step two from above, click on the “SIGN UP ONLINE”‘ button under the NO ACTIVATION CODE? section to the right hand area of the page.
Proceed to move forward and provide all the required information to complete the request for a new activation code.
Steps if you are a CURRENT patient looking to sign into your current account online:
Visit: https://mychart.primehealthcare.com on your device.
Type in your username and password in the fields provided.
Click on the “SIGN IN” button and begin managing your current online account.
“Our Values Quality We are committed to always providing exceptional care and performance. Compassion We deliver patient-centered healthcare with compassion, dignity and respect for every patient and their family. Community We are honored to be trusted partners who serve, give back and grow with our communities. Physician Led We are a uniquely physician-founded and physician-led organization that allows doctors and clinicians to direct healthcare at every level.”
– Prime Healthcare
NOTE: If you have questions about fees or your hospital bill, call the corresponding phone number provided below.
General Customer Service Phone Number: 909-235-4400
Download the free app today:
Log in using the same website login ID and password. If you are not yet signed up, click “Sign Up” on your mobile device to begin the process.