Company Member / Patient Support Phone Number: 1-866-884-8579


University of Pittsburgh Medical Center Presbyterian Shadyside is ranked as the number 1 hospital in Pittsburgh and number 2 in the state of Pennsylvania by U.S. News & World Report. In the same report, they were given a rating of high performance in 2 adult specialties and 9 procedures/conditions, these include:

  • Abdominal Aortic Aneurysm Repair
  • Aortic Valve Surgery
  • Chronic Obstructive Pulmonary Disease (COPD)
  • Hip Replacement
  • Lung Cancer Surgery
  • Heart Bypass Surgery
  • Heart Failure
  • Knee Replacement
  • Aortic Valve Surgery
  • Nephrology
  • Psychiatry
  • Colon Cancer Surgery

Throughout the UPMC network, there are 40 hospitals and over 8,500 licensed beds spread out across the state, allowing for this location to offer a broader range of services. The network has one of the largest teams of staff members in the nation employing over 87,000 individuals. When visiting any one of their locations you will be receiving innovative, quality health care by the combination of medical research and business-like discipline.

Today, they offer their patients access to a free and secure online health information management tool. Their online portal is called MyUPMC. It allows patients to perform the following tasks:

  • View details of your health plan.
  • Refill / renew medications / prescriptions.
  • View and manage lab results.
  • View and pay billing statements.
  • View and manage appointments.
  • Send secure messages to their health care provider / medical team / doctor.
  • View patient information / medical records / electronic health information / health summary.
  • Track Chronic Conditions.
  • Manage your family’s health with proxy access.
  • Access discharge information.
  • Use AnywhereCare for 24/7 online medical visits.

NOTE: please visit the site directly to verify the details and obtain more information.

If you need to access the sign in or registration page, follow the easy steps below. We have provided a quick guide for you to find out how you can activate a new online account or login and gain access to your current account. Be sure you have your personal information on hand.

Follow the easy steps below if you are a NEW patient who needs to register and create a new account to manage your medical information online:

  1. Visit this link on your device in an internet browser.
  2. Click on the “Create Account” button to be redirected here:
  3. Review the Terms and Conditions and then click on the “Accept and Continue” button.
  4. Type in your Name in the fields provided.
  5. Input your Date of Birth in the field provided.
  6. Select male or female.
  7. Type in the last four digits of your Social Security Number in the field provided.
  8. Optional: type in a contact number.
  9. Type in your Medical Record Number in the field provided.
  10. Type in an email address in the field provided.
  11. Optional: type in an Access Code in the field provided.
  12. Click on the “Complete Form to Continue” button.
  13. Proceed to move forward and provide all the required information to complete the registration for a new online account.

Steps if you are a CURRENT patient looking to sign into your current account online:

  1. Visit: in the internet browser on your device.
  2. Click on the “Log In” button.
  3. Type in your username and password in the fields provided.
  4. Click on the “Log In” button and begin managing your current online account.

NOTE: please visit the site directly to verify the details and obtain more information.

You Can Also Download the Free App Today:

Reasons you should download and use the app:

  • View lab test results.
  • View medications.
  • View immunization history.
  • Manage appointments.
  • Send secure direct messages to your doctor.
  • Access medical records.
  • View notes from your doctor.
  • Renew prescriptions.
  • View and pay bills.
  • Find a local UPMC provider (i.e. doctor, midwife, nurse practitioner, or physician’s assistant)

Log in using the same website login ID and password. If you are not yet signed up, click “Sign Up” on your mobile device to begin the process.