Billing Questions Phone Number: 914-864-4000 / 844-363-0801 for White Plains

Company Website Technical Customer Support Phone Number: 1-855-226-3070 / 1-855-226-3072 for White Plains / 1-855-226-3069 for Scarsdale

This Medical Center is recognized as one the leading hospitals in the New York region and state by U.S. New & World Report. As part of an entire healthcare network, patients can seek services from any of the following Montefiore locations:

  • Hospital (Moses Campus)
  • The Children’s Hospital
  • Jack D. Weiler Hospital (Einstein Campus)
  • The Wakefield Hospital (Wakefield Campus)
  • Burke Rehabilitation Hospital
  • The Mount Vernon Hospital
  • The New Rochelle Hospital
  • Nyack Hospital
  • St Luke’s Cornwall Hospital
  • White Plains Hospital

This medical center has some nationally ranked specialties for children in neonatology, cancer, gastroenterology & GI surgery, nephrology, neurology & neurosurgery, orthopedics, and urology. There is a high focus on medical research in these areas due to its collaboration with the University Hospital for Albert Einstein College of Medicine. What separates them from the rest is that the education for tomorrow’s healthcare professionals doesn’t end when students become doctors but continues to evolve with advancements in medicine.

Today, they offer their patients access to a free and secure online health information management tool. Their online portal is called the Montefiore MyChart. It allows patients to perform the following tasks:

  • Refill medications / prescriptions.
  • View and manage lab results.
  • View and pay billing statements.
  • View and manage appointments.
  • Review outpatient procedures.
  • Track your health issues.
  • Send secure messages to their health care provider.
  • View medical records / electronic health information / health summary.

NOTE: please visit the site directly to verify the details and obtain more information.

If you need to access the sign in or registration page, follow the easy steps below. We have provided a quick guide for you to find out how you can activate a new online account or login and gain access to your current account. Be sure you have your personal information on hand.

Follow the easy steps below if you are a NEW patient who needs to register and create a new account to manage your medical information:

  1. Visit this link on your device in an internet browser.
  2. Click on the “SIGN UP NOW” button to be redirected here:
  3. Type in your Activation Code in the fields provided. (If you do not have one, click on the “SIGN UP ONLINE” button located on the far right hand side to be redirected here: You will then need to provide the required information to receive an activation code before moving forward to step 4.)
  4. Type in your Zip Code in the field provided.
  5. Input your Date of Birth in the fields provided.
  6. Click on the “Next” button.
  7. Proceed to move forward and provide all the required information to complete the registration for a new online account.

Steps if you are a CURRENT patient looking to sign into your current account online:

  1. Visit: on your device.
  2. Type in your username and password in the fields provided.
  3. Click on the “SIGN IN” button and begin managing your current online account.

Download the free app today:

Download and start using now so that no matter where you are like on the road, at home, or at work, you can easily access your personal healthcare information from any device, whether computer, tablet or smartphone.

Log in using the same website login ID and password. If you are not yet signed up, click “Sign Up” on your mobile device to begin the process.

Need to PAY a bill as a GUEST online?:

You’ll need the following information from your statement:

  • Guarantor account number
  • Guarantor last name
  1. Visit: and proceed to provide all the required information to make a one time payment online.

NOTE: you can also try this link to make payment: