Contact Phone Number: 1 (877) 795-4521 / TTY: 7111 (877) 795-4521

UnitedHealthcare has been in business since 1977. Today, they offer customers certain plans that include the option to have Medical Care Items coverage with the benefit credits attached to your account. FirstLine Medical is the supplier of these products that your plan will cover. Qualifying UHC plans that offer this allows its customers to purchase health and wellness products online through your account or through a mail catalog.

  • Stomach Remedies
  • Pain Remedies
  • Cough Medicine
  • Allergy Medicine
  • Other Rx products
  • Oral Care Products
  • Vitamins
  • Supplements
  • First Aid products
  • Leg & Foot Care Products
  • Adult Disposable Briefs or Underwear
  • Bath Safety such as:
    • Tub Safety Bar
    • Bath Mat
    • Tub and Stair Safety Treads
    • Raised Toilet Seat
    • Toilet Safety Rails
  • Much More!

Ording Online: Go to www.OTC-Essentials.com
Ordering by Mail: Fill out the Order Form and mail only the order form page in an envelope. Click here to view the 2018 Catalog or the 2017 Catalog.

NOTE: All of the items ordered are purchased using your Benefit Credits that are automatically uploaded to your account generally every quarter. These credits are applied or loaded to your account at NO ADDITIONAL COST. When you do place a order, shipping, handling and taxes will also be covered.

NOTE: please visit the site directly to verify the details and obtain more information.

Whether you are an existing client needing to login or a new customer needing to create a new online account we have provided you with the steps below to do this.

For CURRENT customers needing to log in to your account:

  1. Visit the following website in your internet browser: https://www.otc-essentials.com/.
  2. Type in your current User ID and Password in the fields provided.
  3. Click on the “Login” button.
  4. Once inside your account verify that all your personal information is correct.
  5. Begin ordering or managing your account.

NEW Customers needing to register an online account:

  1. Visit the following website in your internet browser: https://www.otc-essentials.com/.
  2. Click on the “Register” button.
  3. Proceed to provide all the required information such as:
    1. Name
    2. Email Address
    3. Date of Birth
    4. Member ID
  4. Optional: Opt In or Out: if you are opting out, you will not receive communications about your Health Products Benefit from FirstLine Medical via email but you will still receive information regarding your order by email.
  5. Create a new Username and Password and type it in the fields provided.
  6. Select the security questions that your prefer and provide the appropriate answers.
  7. Click on the “Register” button.
  8. Make sure all you personal information is correct. You will receive a email confirmation where you can login and manage your new OTC account online.