Customer Service Technical Support Phone Number: 470-644-0419

Information in this article applies to the following WellStar facilities:

  • Atlanta Medical Center
  • Atlanta Medical Center South
  • Cobb Hospital
  • Douglas Hospital
  • Kennestone Hosptial
  • North Fulton Hospital
  • Paulding Hospital
  • Spalding Regional Hospital
  • Sylvan Grove Hospital
  • West Georgia Medical Center
  • Windy Hill Hospital
  • Acworth Health Park
  • East Cobb Health Park
  • Vinnings Health Park
  • Tranquility At Cobb Hospital
  • Tranquility At Kennesaw Mountain
  • Urgent Care At Acworth Health Park
  • Urgent Care At East Cobb Health Park
  • Urgent Care In Kennesaw
  • Urgent Care In Marietta Delk Road
  • Urgent Care In Marietta Kennestone
  • Urgent Care In Marietta Sandy Plains Road
  • Urgent Care In Roswell
  • Urgent Care in Smyrna
  • Urgent Care At Vinnings Health Park
  • Urgent Care In Woodstock

This history of these companies can be traced back to 1901. Today, they offer patients access to a free and secure online health information management tool. The online portal allows patients to perform the following tasks:

  • Schedule, cancel or review appointments online.
  • View and manage drug prescriptions and medications.
  • View & Print Medical Records.
  • Communicate with your medical team.
  • Download and Transmit Your Health Summary.
  • Complete clinical questionnaires.
  • View & print the following test results:
    • Sexually transmitted diseases, including HIV, test results.
    • Drug test results.
    • Allergies test results.
    • Pap smear test results.
    • Pregnancy test results.
  • View, track and print your immunizations.
  • Pay or view your bills.
  • View Vital Signs.
  • Access Growth Charts.
  • View Preventive Care Information.
  • Provide Information Access to Referring Doctors.
  • Contact Your Doctor’s Office or healthcare team.
  • Read your providers’ notes from your office visits.

“WellStar’s senior leadership, Board of Trustees, Authority, Regional and Foundation Boards evaluate our community’s emerging needs to equip our facilities with the best new technology. We know that healthy patients come from healthy neighborhoods, and finding ways to deliver better care in metro Atlanta is a big part of who we are. As a not-for-profit, WellStar continually reinvests into the health of its communities through new treatments, services and facilities.

Whether you need to find a physician online or through our 956-STAR Call Center, we can connect you with the South’s best doctors – right around the corner.”

– WellStar

NOTE: please visit the site directly to verify the details and obtain more information.


If you need to access the sign in or registration page, follow these easy steps below. We have provided a quick guide for you to find out how you can activate a new online account or login and gain access to your current account. Be sure you have your personal information on hand.

Follow these easy steps below if you are a NEW patient who needs to register and create a new account to manage your information:

  1. Visit this link on your device in an internet browser.
  2. Click on the “Sign Up (I have a code)” button.
  3. Type in your Activation Code in the fields provided.
  4. Type in the last four digits of your social security number in the field provided.
  5. Type in your Date of Birth in the fields provided.
  6. Click on the “Next” button.
  7. Proceed to move forward and provide all the required information to complete the registration for an online account.

No Activation Code? Lost / Expired / Never Received?

After you receive your one-time-use access code you will need to use it immediately to activate your account because the code is only valid for 30 or 90 days.

  1. Visit this link on your device in an internet browser.
  2. Click on the “Sign Up (I don’t have a code)” button.
  3. Fill out the “Request an Activation Code” form.
  4. Proceed to move forward and provide all the required information to complete the request for online account access.

Steps if you are a CURRENT patient looking to sign into your current account online:

  1. Visit: www.wellstar.org/mychart on your device.
  2. Click on the “LOGIN NOW” link located in the “MyChart Resources” box located on the right side area of the page.
  3. Type in your username and password in the fields provided.
  4. Click on the “Sign In” button and begin managing your current online account.

“WellStar is recognized nationally as an Employer of Choice and is featured on FORTUNE 100 Best Companies to Work For® list and Work Mother Magazine’s Best Companies list.

Specialists and primary care providers work in a multi-disciplinary environment with 20,000 team members throughout our 11 hospitals, 225 medical office locations, outpatient centers, health parks, a pediatric center, nursing centers, hospice, homecare.” 

– WellStar, 2019

Steps if you want to make a payment as Guest to a billing account online:

  1. Visit: https://www.wellstar.org/pages/online-bill-pay.aspx on your device.
  2. Select the type of payment you need to make.
  3. Continue to move forward until you find the account and are able to apply payment OR
  1. Visit: https://mychart.wellstar.org/mychart/ and click on the “Pay as guest” button.
  2. Type in the Guarantor Account Number in the field provided.
  3. Type in the last name of the Guarantor in the field provided.
  4. Click on the “Look Up” button.
  5. Continue to move forward to make payment.

NOTE: If you have questions about fees or your Hospital bill, call 470-245-9998 or 770-792-5400.

Download the free app today:

Log in using your website login ID and password. If you are not yet signed up, click “Sign Up” on your mobile device to begin the process.