FirstLine Medical Customer Service Representative Center Phone Number: 1-800-933-2914
The history of this company dates back to 2004 when it first began managing over-the-counter benefits. They are now part of the Optum Network which was founded in 2011 when it became a part of United HealthGroup. They offer the following types of OTC Solutions that provide members with credits to use for personal shopping for items such as home medical products, over-the-counter (OTC) medications and personal care products:
- Over-The-Counter Essentials
- Health Products Benefit
- Health Products Card
Reasons To Use FirstLine Medical Services:
- Having a Health Products Benefit creates satisfying and good retention results for health plans that they are added onto.
- They will manage the credits and communications to create a streamlined member experience.
- They will be the source of a wide selection of products.
- They will handle all deliveries and manage customer service support call centers.
- They have partnered with retailers to offer your members the option to shop for their OTC products in-store.
- A mailing will be sent to members that includes catalog, order form, and business reply envelope along with instructions with other ways to order such as online and over the phone.
- All sales materials and member communications will be branded by your company.
- Convenient home delivery provided at no cost to the member.
- Reporting and Metrics available.
- CMS-compliant personal care products at no cost to your members.
NOTE: please visit the site directly to verify the details and obtain more information.
If you need to access the contact page, follow the easy steps below. We have provided a quick guide for you to find out how you can submit a request to receive more information online. Be sure you have your personal / company information available.
Follow these easy steps below if you are interested in starting with FirstLine Medical:
- Visit this link on your device.
- Click on the “REQUEST INFO” button located in the top right hand corner.
- Type in the contact name for the company and company name in the fields provided.
- Input email and phone number in the fields provided.
- Provide all the other required information.
- Click on the “I’m not a robot” box.
- Click on the “SEND MESSAGE” button.
- Continue to move forward and review all the information provided.