Welcome to the assistance page for:
To place an CVS OTC Health Solutions order over the phone call: 1-888-628-2770; TTY: 1-877-672-2688
*** MEMBER SERVICES Contact Line:
Please first call the number found on the back of your member ID card for accurate and faster service.
About the company:
Aetna Better Health of Louisiana is a PDP, HMO, PPO plan with a Medicare contract. Their SNPs also have contracts with State Medicaid programs. Their goal is to provide benefits or arrange for benefits to be provided to those who are eligible and enroll or sign up.
Some of their plans offer additional benefits and services not covered under Medicare, such as dental, hearing aids, and eyewear. Another benefit that it comes with is a monthly allowance included for over the counter (OTC) medications and supplies. Please call the company directly for the exact amount available.
Currently OTC Health Solutions that makes it possible for millions of current eligible plan members to easily order items using their home delivery program. Members who are eligible for this health benefit program are able to order over-the-counter products online from the comfort of home.
With this supplement benefit, their members can order items such as:
- Baby Care
- Cold Remedies
- Eye and Ear Care
- First Aid
- Foot Care
- Pain Relievers
- Oral Care
- Vitamins and Minerals
- & a lot more!
NO EXTRA COST!
These products are all provided at no extra cost when part of an eligible plan. They simply use credits / a pre-determined allowance provided under the benefit. The orders are shipped to their home at no extra charge.
There are two was that members of this program can submit their prescription orders:
- Go online (see below on how to set up an account). This is the fastest, easiest, and most convenient way to order 24/7.
- Call over the phone: 1-888-628-2770; TTY: 1-877-672-2688
Only some plans include a quarterly allowance. The credits can be used to pay for select over-the-counter medications and supplies, including allergy medication, digestive health treatments, first aid supplies, pain relievers, and more.
If your plan includes this benefit, review your Evidence of Coverage to find your exact quarterly allowance amount.
NOTE: please visit the site directly to verify the details and obtain more information.
Free Activation Guide
If you need to access the sign in or registration page, follow the easy steps below. We have provided a quick guide for you to find out how you can sign in to a current account or activate a new online account and gain access to manage it online. Be sure you have your personal information on hand.