Company Website Customer Support / Patient Support Phone Number: 253-792-2030

Billing or payment plan questions: 1-888-779-6380

Main Website: https://www.chifranciscan.org

CHI Franciscan was founded in 1891 originally as St. Jude Hospital by the Sisters of St. Francis of Philadelphia. They offer a wide range of inpatient and outpatient medical care services and programs such as:

  • Alzheimer’s
  • Animal-Assisted Therapy (ATT)
  • Anticoagulation Clinics
  • Antimicrobial Stewardship
  • Audiology
  • Bariatric Surgery
  • Behavioral Health
  • Breast Health
  • Cancer Care
  • Cancer Screenings
  • Center of Occupational Health and Education (COHE)
  • Centering Pregnancy
  • Childbirth and Pregnancy
  • Clinical Pastoral Education
  • Colorectal Screening
  • Community Services
  • Continence
  • Continuing Care Network
  • Critical Care
  • Dementia
  • Diabetes Care
  • Diagnostic Imaging
  • Dialysis
  • Digestive Health
  • Emergency Services
  • ENT (Ear, Nose and Throat)
  • Family Birth Centers
  • Family Medicine
  • Foot and Ankle
  • Gamma Knife
  • Gastroenterology
  • GI Lab and Endoscopy
  • Gynecology
  • Health at Home
  • Heart Center
  • Home Health
  • Hospice and Palliative Care
  • Hospital Medicine
  • Hyperbaric Medicine
  • Incontinence
  • Integrative Medicine
  • Intensive Care
  • Internal Medicine
  • Kidney Health 
  • Laboratory
  • Mammography
  • Mental Health
  • Midwifery
  • Nephrology
  • Neurosciences
  • Nutrition
  • Occupational Health
  • Center of Occupational Health and Education (COHE)
  • Orthopedics and Sports Medicine
  • Palliative
  • Pediatric
  • Pelvic Health
  • Pharmacies
  • Physical Therapy
  • Plastic Surgery
  • Podiatry
  • Port Clinic
  • Pregnancy and Childbirth
  • Primary Care 
  • Prompt Care
  • Pulmonology
  • Radiation Oncology
  • Reconstructive Surgery
  • Rehabilitation
  • Research Center
  • Screenings
  • Sleep Disorders Centers
  • Spiritual
  • Stroke
  • Support Groups
  • Surgery
  • Therapy
  • Transfusion Free Medicine
  • Transitional Service
  • Urgent
  • Urology
  • Vascular Surgery
  • Virtual
  • Weight Management
  • WIC – Women’s, Infants & Children Nutrition
  • Women’s Care
  • Wound Care Center

Today, they offer their patients access to a free and secure online health information management tool. Their online portal is called the CHI Franciscan MyChart. It allows patients to perform the following tasks:

  • Refill medications / prescriptions.
  • View and manage lab results.
  • View and pay billing statements.
  • View and manage appointments.
  • Review outpatient procedures.
  • Track your health issues.
  • Send secure messages to their health care provider.
  • View medical records / electronic health information / health summary.

NOTE: please visit the site directly to verify the details and obtain more information.

If you need to access the sign in or registration page, follow the easy steps below. We have provided a quick guide for you to find out how you can activate a new online account or login and gain access to your current account. Be sure you have your personal information on hand.

 

What you will need to create or sign in to a CHI Franciscan MyChart account:

  • personal information
  • internet connection on your device
  • an activation code (see below on how to get one if you do not have one yet)

Follow the easy steps below if you are a NEW patient who needs to register and create a new account to manage your medical information and you ALREADY HAVE ACTIVATION CODE:

  1. Visit this link on your device in an internet browser.
  2. Click on the “SIGN UP NOW” button to be redirected here: https://mychart.catholichealth.net/PRD/accesscheck.asp.
  3. Type in your Activation Code in the fields provided.
  4. Type in the Last Four Digits of you Social Security Number in the fields provided.
  5. Input your Date of Birth in the fields provided.
  6. Click on the “Next” button.
  7. Proceed to move forward and provide all the required information to complete the registration for a new online account.

Follow the easy steps below if you are a NEW patient who needs to register and create a new account to manage your medical information but you DO NOT have an ACTIVATION CODE yet:

  1. Visit this link on your device in an internet browser.
    Click on the “SIGN UP ONLINE” button in the “No Activation Code?” section to be redirected here: https://mychart.catholichealth.net/PRD/Signup.
  2. Proceed to move forward and provide all the required information to submit and complete the request for an activation code.

Steps if you are a CURRENT patient looking to sign into your current account online:

  1. Visit: https://mychart.catholichealth.net/PRD/ on your device.
  2. Type in your username and password in the fields provided.
  3. Click on the “SIGN IN” button and begin managing your current online account.

Download the free app today:

Download and start using now so that no matter where you are like on the road, at home, or at work, you can easily access your personal healthcare information from any device, whether computer, tablet or smartphone.

Log in using the same website login ID and password. If you are not yet signed up, click “Sign Up” on your mobile device to begin the process.

For information about their Self-Pay Patient Discount, please contact the financial counselors at 253-396-6700.